I just saw something on Facebook by a small e-commerce site.
It said that they had announced the winner of their recent competition.
The competition was to get 20 ‘likes’ to their profile, or the post that they wrote about the competition, I am not sure, don’t think they were sure either.
The result of this modest like-fest would be that one of the people would receive a free set of products.
Those are good odds.
Good odds for the customer, but what does 20 extra Facebook ‘likes’ get you as a business?
In this case it is the opportunity to oblige yourself to send out your products (the things that pay your wages) for free.
As well as this you get the opportunity to turn a potential customer into a freebie-receiver and 19 other potential customers into losers – particularly sore losers when they look at how good the odds were. What a way to remind them how unfair life is.
Doesn’t this seem mad?
I could do the same thing without bothering to get any ‘likes’ at all.
So why do companies fall over each other to get you to ‘like’ them?
I see no reason.
So please, enlighten me, why should you seek a ‘like’?
About two years ago I remember reading an article that set out a calculation that said that every Facebook ‘like’ your business gets equates to X amount of revenue over X amount of time.
It sounded convincing and was a good selling point for the ‘like’.
I have since decided that this is bullshit and infact it doesn’t matter how many Facebook ‘likes’ you have, chances are you still don’t know how to run a website.
I have had more clients than I care to remember who do not know who their competition is and what their USP is and yet they are happy to lecture me on their need to encourage Facebook likes, sometimes to the point of stand-off.
I’ll tell you what I’d really like, I’d like it if you would all stop wasting time (and ultimately money) trying to get me to ‘like’ you and instead use the savings to lower your prices / improve your genuine marketing knowledge.
I’d really like that.